ac666's Privacy Policy

2.1 Registration and Identity Information

When you create an account, we collect the following information:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• National ID card or other valid identity document details (for verification purposes)

2.2 Financial Information

To process deposits and withdrawals, we may collect the following financial information:

• Payment method details (such as bKash, Nagad, Rocket, Upay, or bank account numbers)
• Transaction history and amounts
• Deposit and withdrawal records

We do not directly store complete bank card numbers or full financial identities. All financial information is secured through SSL encryption.

2.3 Technical and Usage Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and language settings
• Cookies and session data
• Gaming activity and betting history
• Login time and session information

2.4 Communication Information

When you contact our support team via live chat or email, records of those conversations may be stored. This helps us improve our service quality and assists in resolving disputes.

3.1 Service Delivery and Operations

The information you provide is essential for running the core services of our platform. This includes account verification, processing financial transactions, managing gaming activities, and distributing rewards.

3.2 Security and Fraud Prevention

We use your information to detect and prevent unauthorized access, fraud, money laundering, and other suspicious activities. This is essential for the protection of all users.

3.3 Responsible Gaming

By analyzing your gaming activity data, we can identify signs of problematic behavior and provide support when needed. Ensuring responsible gaming is part of our commitment.

3.4 Customer Service Improvement

We continuously improve our service quality by analyzing your communication history and feedback. Our 24/7 Bengali support team may use this information to provide you with the best possible assistance.

3.5 Legal Compliance

Under applicable laws and regulations, it may be our legal obligation to retain certain information and provide it to relevant authorities. In such cases, we comply with applicable law.

4.1 Payment Processors

Necessary information is shared with the relevant payment providers to process transactions through payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers. These providers operate under their own privacy policies.

4.2 Game Software Providers

Only the minimum information necessary to operate gaming services may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others.

4.3 Legal Authorities

If required under a court order, government directive, or applicable law, we may be obligated to provide necessary information to the relevant authorities.

4.4 Technology Partners

We work with trusted technology partners to ensure the security, performance, and usability of the platform. Strict confidentiality agreements are in place for any data sharing with these partners.

5.1 What Are Cookies

Cookies are small text files stored in your browser. They help our platform remember your preferences, maintain login sessions, and improve your user experience.

5.2 What Types of Cookies We Use

• Essential Cookies: Required for the core functionality of the platform, such as login sessions and security cookies.
• Functional Cookies: Used to remember language preferences and account settings.
• Analytics Cookies: Used to understand how users interact with the platform, which helps us improve our service.

5.3 Cookie Controls

You can disable or delete cookies through your browser settings. However, doing so may limit certain features of the platform.

7.1 Right to Access

You may request at any time to know what information we have collected about you. We will provide you with a summary of that information within a specified timeframe.

7.2 Right to Rectification

If any information in your account appears to be incorrect or incomplete, you may request that it be corrected. We will make the necessary changes as quickly as possible.

7.3 Right to Erasure

In certain circumstances, particularly where there is no legal obligation, you may request that your personal information be deleted. For active accounts, certain information may need to be retained to meet regulatory requirements.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing or profiling purposes. Upon receiving such a request, we will stop processing your information for that specific purpose.

We retain your information only for as long as it is necessary or required to meet legal obligations. Information is retained according to the following policy:

• Account information: retained for a specified period after the account is closed.
• Financial transaction records: retained in accordance with applicable legal requirements.
• Support communication records: retained until dispute resolution requirements are fulfilled.
• Technical logs: retained for a specified period to ensure system security.

ac666 is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect any information from minors. We have age verification measures in place at the time of account registration.

If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.

ac666 may update this privacy policy from time to time. For any significant changes to the policy, we will post a clear notice on the website and update the "Last Updated" date at the beginning of the policy.

We advise you to visit this page regularly and read the latest policy carefully. If you continue to use our platform after a revised policy is published, you will be considered to have accepted the revised policy.

Any disputes relating to this privacy policy and the processing of your information will be resolved in accordance with applicable law. We always strive to ensure user data protection within the legal framework.

If you have any questions or concerns about any aspect of this policy, please contact us. We are always ready to address your concerns.